BrainX: Customized Training Platform for Sales and Customer Service Agents that Produces Lasting Results

Case Studies

1. A large call center switched from live new hire training to the blending of live with BrainX, new hire attrition fell from 30% to 1%. 

2. 1,000 salespeople were split into a group that used a Learning Management System and a group that used BrainX.  The post-test was delayed till 4 weeks after instruction.

a. 75% of the people who used an LMS to take the course failed the post-test

b. 78% of those who used BrainX passed the post-test

3. An insurance company wanted to increase the percentage of deals that included a special package of additional services.

a. After the agents used BrainX to master the skills of active listening, mental toughness and cross-selling sales of the additional package increased by 92%

The BrainX Advantage

A customized learning system that keeps users ahead of the competition.

• Help employees master new skills in less time.

• Begin every work day in the brain's high performance zone.

• Enjoy daily learning workouts that help new skills become second nature.

• Make training stick!

The BrainX Advantage: How it Works

• Customized Learning Experience

  A diagnostic pre-test determines prior knowledge and information gaps for each user. Based on the results of this quick and easy analysis, BrainX will instantly retrieve relevant information from our bank of expert created content to design a customized learning course that builds on the individual's existing skills. This means that experts won't waste time going over the basics and new learners won't be overhwlmed by information that is too advanced. At BrainX, we understand that one size doesn't fit all when it comes to learning. 

• Provides Engaging Instruction Methods That Build Lasting Skill Sets

  Our innovative BrainX system uses the latest research how the brain goes beyond rote memorization to create the level of mastery that produces sustained increases in performance. Daily workouts are designed to open the gateway to learning potential and increase performance so that essential skills become second-nature. 

• Adapts to Different Learning Preferences

  Not every new hire enters training with the same skill set and not every learner absorbs and retains information the same way. BrainX provides instructional options so that users can view and review the material in the way that works best for them.

• Allows for Ongoing Professional Development

  By using a strategic method of repetition and a process that introduces increasingly difficult questions as users master skills, our program ensures that each user is not only retaining information, but being challenged in a way that encourages constant growth. They can learn at their own pace and continue to develop and improve performance over time, no matter what their starting point.